Privacy Policy

At Trainstrip.com, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services. By accessing or using Trainstrip.com, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide better services to our users. The types of information we collect include:

  • Personal Information: Such as your name, email address, phone number, and payment details when you make bookings.
  • Non-Personal Information: Including browser type, device details, IP address, and browsing activity on our website.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and confirm your bookings.
  • To communicate with you about your travel itineraries and updates.
  • To enhance your user experience and improve our services.
  • To send promotional offers and updates, if you opt in.

3. Sharing Your Information

We value your trust and do not sell or share your personal information with third parties, except:

  • To trusted partners involved in the booking process (e.g., rail service providers).
  • As required by law or to comply with legal obligations.
  • To protect the rights, property, or safety of Trainstrip.com, our users, or others.

4. Cookies and Tracking Technologies

Trainstrip.com uses cookies to improve website performance and customize your experience. You can manage cookie preferences in your browser settings.

5. Data Security

We implement robust security measures to protect your information against unauthorized access, loss, or misuse. However, no system can guarantee absolute security.

6. Your Privacy Choices

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of receiving marketing communications.

To exercise these rights, contact us at support@trainstrip.com.

7. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites and encourage you to review their policies.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the "Last Updated" date.

Call Us Today!

+1-888-395-0183

Disclaimer: trainstrip.com (operated by SUNRISE TRAVEL LLC , registered in Puerto Rico, United States) is an independent travel assistance service. We are not affiliated with Amtrak or any railway operator. Our agents assist customers in booking train tickets directly on Amtrak’s official website while on a call with us. We do not process payments on our website, and all transactions occur on the official booking platform. trainstrip.com is IATA-accredited, ensuring professional and reliable travel assistance. Our services are available to U.S. customers. For official Amtrak information, please visit Amtrak.com


2212 Park Boulevard SAN JUAN, 00913 Puerto Rico